March 27, 2025

An incident has come up in which our professional information may have been – or may be – taken and used without your permission. Here are the details and ways to protect your practices.

7 Cups of Tea

A few days ago, a new attempt to use the professional information of LCSWs to direct potential patients to another website and other therapists emerged. It is called 7 Cups of Tea. The information appears to have been taken from Psychology Today profiles and put into their website, as if we were working for 7 Cups. This is the same tactic that was used by a company called CareDash in 2022. The difference is that CareDash used data taken from our NPI accounts. Following complaints filed to the Federal Trade Commission, CareDash’s parent company shut down the business.

To protect ourselves from having patients sent to other clinicians without our permission, there are several steps that need to be taken as follows:

1. Google “7 cups [your name]” to confirm that you have been listed on this website. This is more likely if you have a Psychology Today profile.

2. Once you see your name is listed, go to https://help.7cups.com/hc/en-us/requests/new?ticket_form_id=36000205411 and use the drop down box to “delete my information”.

3. You should receive confirmation that your request was received in the next 24 hours. If you do not, send your request again.

4. Contact your Insurance Commissioner about this attempt to stop potential clients from contacting you.

5. Contact 7 Cups' legal department at legal@7cups.com or have your attorney contact them and ask to have them to “cease and desist” using your professional information. If you prefer to use their mailing address, it is 7 Cups of Tea Company, 1201 Orange Street, #600, Wilmington, Delaware 19899.

6. Contact your state Attorney General with this information and ask them to investigate as this seems to violate the Lanham Act which is designed to keep companies from profiting from the name and professional qualifications of others without consent.

Please let reach out to Laura Groshong, LICSW, CSWA Director of Policy and Practice, at lwgroshong@clinicalsocialworkassociation.org with any questions.